Privacy Policy
Caves Beach
Sea Breeze

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We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your details when you book and stay with us.

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​Information We Collect

When you make a booking with Caves Beach Sea Breeze, we may collect:

• Your name, address, email address, and phone number.

• Payment details (credit card or bank information).

• Guest information (including the names of other people in your booking).

• Any preferences or requests you provide in relation to your stay.

We only collect information necessary to manage your booking and provide a safe and enjoyable holiday experience.

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How We Use Your Information

We use your information to:

• Confirm and manage your booking.

• Process payments and security deposits.

• Communicate with you before, during, and after your stay.

• Provide assistance, respond to questions, or resolve issues.

• Meet legal, safety, and insurance requirements.

We may occasionally use your contact details to share updates or special offers relating to Caves Beach Sea Breeze. You may opt out at any time.

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Security of Your Information

We take all reasonable measures to protect your personal data against loss, misuse, or unauthorised access. This includes:

• Storing information on secure systems.

• Using encryption and password protection where appropriate.

• Limiting access to authorised persons only.

Please note: no method of transmission over the internet or storage system is 100% secure. By providing information, you accept these risks.

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Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your details only when required to:

• Process payments securely through financial institutions.

• Comply with legal obligations, law enforcement requests, or insurance requirements.

• Arrange emergency assistance if required during your stay.​

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Accessing & Updating Your Information

You have the right to request a copy of the personal information we hold about you and to request corrections if needed. Please contact us if you wish to access, update, or delete your information.

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Data Retention

We keep guest information only for as long as necessary to manage bookings, meet legal obligations, and resolve disputes. Payment details are securely handled and not stored beyond the necessary period.

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Concerns or Questions

If you believe your personal information has been misused, accessed without permission, or you have any concerns about how your data is handled, please contact us immediately.

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your details when you book and stay with us.

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